are shown below in section 15.5. Certain features of Our Site depend on Cookies to function. that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003. Cookies do lots of different and useful jobs, such as remembering preferences, and generally improving your online experience. We do not, however, guarantee that Our Site is secure or free from viruses or other malware and accept no liability in respect of the same. It does not extend to any other data held or processed by your pension scheme for any other purposes than for the use of Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. Protection Regulation (GDPR); means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended in 2004, 2011 and 2015; and. Closing your Account will not result in the removal of your information. Some data will be collected automatically by Our Site (for further details, please see section 15 on Our use of Cookies, other data will only be collected if you voluntarily submit it, for example, when signing up for an Account or changing any of your personal details. Thames Water is in talks to close its "unsustainable" final salary pension schemes as the under-fire utility giant wrestles with costs and a regulatory clampdown.Britain's biggest water . 8.1 You may link to Our Site provided that: 8.1.1 you do so in a fair and legal manner; 8.1.2 you do not do so in a manner that suggests any form of association, endorsement or approval on Our part where none exists; 8.1.3 you do not use any logos or trade marks displayed on Our Site without Our express written permission; and. Google utilizes the Data collected to track and examine 11.5 We neither assume nor accept responsibility or liability arising out of any disruption or non-availability of Our Site resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, natural events, acts of war, or legal restrictions and censorship. The water supplier claimed that the schemes are "unsustainable". We may alter, suspend or discontinue Our Site (or any part of it) at any time and without notice. UK and EU Cookie Law deems these Cookies to be strictly necessary. The law says we must have one or more of these reasons: A legitimate interest is when we have a business or commercial reason to use your information. Thames Water Mirror Image Pension Scheme in accordance with the requirements of the Pensions Act 1995 (as amended by the Pensions Act 2004). Depending upon your use of Our Site, We may collect some We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. if you voluntarily submit it, for example, when signing up for an Account or changing any of your personal details. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. For further information about your rights, please contact the Information Commissioners Office or your local Citizens Advice Bureau. To contact Us, please use our contact form. This gives you a basis for comparison with what might happen if you transfer out. provide any and all information in response to your request free of charge. We recommend that you check this page regularly to keep up-to-date. 14.2 We may use your personal information to: 14.2.1 Provide and administer your Account; 14.2.2 Reply to any communications you send to Us; 14.2.3 Send you important notices, as detailed in Clause 15; or. Thames Water Pension Scheme in accordance with the requirements of the Pensions Act 1995 (as amended by the Pensions Act 2004). The operation of Our site does not require 11.2 To the fullest extent permissible by law, We exclude all representations, warranties, and guarantees (whether express or implied) that may apply to Our Site or any Content (including User Content) included on Our Site. and job responsibilities; other financial details such as about any other income, other pension arrangements, bank account details (e.g. Our Site, www.myworkpension.co.uk, is owned and operated by Trafalgar House Pensions Administration Limited, a limited company registered in England under 11101662, whose registered address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN. Which benefits does Thames Water provide? For more information call the Age UK Advice Line on 0800 678 1602. Where any of your data is required for supplying you with email newsletters, alerts and invitations to events that you have subscribed to (you may unsubscribe or opt-out at any time by following If any of your information changes at a later date, it is your responsibility to ensure that your Account is kept up-to-date. 5.6 Subject to sub-Clauses 5.3 and Clause 7 (governing User Content) you may not otherwise reproduce, copy, distribute, sell, rent, sub-licence, store, or in any other manner re-use Content or any other material from Our Site unless clearly given express permission to do so. developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings. 5.6 Subject to sub-Clauses 5.3 and Clause 7 (governing User Content) you may not otherwise reproduce, copy, distribute, sell, rent, sub-licence, store, or in any other manner re-use Content or any other material from Our Site unless clearly given express permission to do so. Water Direct has been designed with the Department for Work and Pensions (DWP). These may help to prevent you receiving We may change this Privacy Policy as we may deem necessary from time to time, or as may be required by law. If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 16 and We will do Our best We have carefully chosen these Cookies and have taken steps to ensure that your privacy is protected and respected at all times. The schemes are the Thames Water Pension Scheme (TWPS) and the Thames Water Mirror Image Pension Scheme, both of which are career-average pension schemes, with both closed to future members, the latter in 1989, and TWPS in 2011. Data These policies are incorporated into these Terms and Conditions by this reference. Thames Water - WaterHelp Who can get help? We will hold your personal information on our systems for as long as is necessary for Us to provide benefits to you or your dependants on behalf of the First party Cookies are those placed directly by Us and are used only Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided Trafalgar House Pensions Administration Ltd. In this case, it means personal 10. 5.3.1 Access, view and use Our Site in a web browser (including any web browsing capability built into other types of software or app); 5.3.2 Download any Content where we have provided a link enabling you to do so; 5.3.3 Download Our Site (or any part of it) for caching; 5.3.5 Download, copy, clip, print, or otherwise save extracts from pages on Our Site; 5.3.6 Save pages from Our Site for later and/or offline viewing; 5.3.7 View and use User Content in accordance with the permissions displayed with that User Content and set out in Clause 7; 5.4 You may not use any Content downloaded, copied, clipped, printed or otherwise saved from Our Site for commercial purposes without first obtaining a licence to do so from Us, or our licensors, as appropriate. Complaint summary. 5.2 Subject to the licence granted to Us under sub-Clause 6.5, Users retain the ownership of copyright and other intellectual property rights subsisting in User Content submitted by them (unless any part of such User Content is owned by a third party who has given their express permission for their material to be used in the User Content). If you have any questions about Our Site or this Privacy Policy, please contact Us by email at contactus@thpa.co.uk, by telephone on 020 3440 8390, or by post at Trafalgar House Pensions Administration Limited, Trafalgar House, PO Box 119, Blyth NE24 9EN. 11.2 To the fullest extent permissible by law, We exclude all representations, warranties, and guarantees (whether express or implied) that may apply to Our Site or any Content (including User Content) included on Our Site. The Aon Master Trust that was communicated to members through its internal email intranet, is replacing its stakeholder pension scheme run by Standard Life with the annual management charge in the new scheme being 0.28% of the members pension pot, compared to the former scheme that was 0.42%. Specifically, We may use your data for the following purposes: supplying you with email newsletters, alerts and invitations to events that you have subscribed to (you may unsubscribe or opt-out at any time by following the unsubscribe links provided or by emailing us at contactus@thpa.co.uk; With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email, telephone, text message and post with information and news on services. unsolicited marketing. Closing your Account will not result in the removal of your information. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 the General Data Protection Regulation (GDPR); means Trafalgar House Pensions Administration Limited, a limited company registered in England under 11101662, whose registered address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN and whose main trading address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN. including, but not limited to, login and personalisation settings. Thames Water made over a billion pounds in profit last year. These Cookies are shown below in section 15.5. required to submit or allow for the collection of certain data. They asked for feedback on these options. Our Site. Certain of these Cookies may be placed immediately when you These Cookies Please contact Us for more details at contactus@thpa.co.uk, or using the contact details below in We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003. Thames Water is the UK's largest water and wastewater company. There is a problem with some of the information that you have entered: Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire, GU14 6XN, Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN, Are you being scammed? 8.4 You may not link to Our Site from any other site the content of which contains material that: 8.4.2 is obscene, deliberately offensive, hateful or otherwise inflammatory; 8.4.4 promotes or assists in any form of unlawful activity; 8.4.5 discriminates against, or is in any way defamatory of, any person, group or class of persons, race, sex, religion, nationality, disability, sexual orientation, or age; 8.4.6 is intended or is otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person; 8.4.7 is calculated or is otherwise likely to deceive; 8.4.8 is intended or is otherwise likely to infringe (or to threaten to infringe) another persons privacy; 8.4.9 misleadingly impersonates any person or otherwise misrepresents the identity or affiliation of a particular person in a way that is calculated to deceive (obvious parodies are not included in this definition provided that they do not fall within any of the other provisions of this sub-Clause 9.4); 8.4.10 implies any form of affiliation with Us where none exists; 8.4.11 infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, patents, trade marks and database rights) of any other party; or. 12.6 By breaching the provisions of sub-Clauses 12.3 to 12.5 you may be committing a criminal offence under the Computer Misuse Act 1990. We may share your data with other companies in Our group. Thames Water still currently has two defined benefit (DB) schemes that are closed to new joiners but are open to future accrual. improve Our Site, making it a better and more useful experience for you. identifiers such as your National Insurance number, pension or member reference number and employee number (where applicable); employment details such as your earnings, length of service, employment and career history, recruitment and termination details, absence record, job title understand it. Your data will only be stored within the European Economic Area (the EEA) (The EEA consists of all EU member states, plus Norway, Iceland, and preferences, and generally improving your online experience. You may access certain areas of Our Site without providing any data at all. Certain of these Cookies may be placed immediately when you first visit Our Site and it may not be possible for Us to obtain your prior consent. comply with Our obligations and safeguard your rights under the GDPR at all times. If any of your information changes at a later date, it is your responsibility to ensure that your Account is kept up-to-date. Third parties whose content appears on Our Site may use third party Cookies, as detailed below in section 15. Our Site uses analytics services provided by Google Inc. Website analytics refers to a set of tools used to collect and analyse usage statistics, Site. You must not share your Account with anyone else. These may include payment processing, search engine facilities, address 8390, or by post at Trafalgar House Pensions Administration Limited, Trafalgar House, PO Box 119, Blyth NE24 9EN. oversight by any professional or regulatory body. 7.3.6 any other actions which We deem reasonably appropriate (and lawful). You have the right to ask for a copy of any of your personal data held by Us (where such data is held). UK and EU Cookie Law deems these Cookies to be strictly necessary. But even then, it must not unfairly go against what is right How to spot the signs. Depending upon your use of Our Site, We may collect some or all of the following data. internet browser or the documentation that came with your device. If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 16 and We will do Our best to solve the problem for you. Specifically, We may The law says we must have one or more of these reasons: A legitimate interest is when we have a business or commercial reason to use your information. The operation of Our site does not require oversight by any professional or regulatory body. Please note that We do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy Please read this Privacy Policy carefully and ensure that you understand it. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 the General Data Protection Regulation (GDPR); means Trafalgar House Pensions Administration Limited, a limited company registered in England under 11101662, whose registered address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN and whose main trading address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN. But even then, it must not unfairly go against what is right and best for you. How to spot the signs. 11.1 To the fullest extent permissible by law, We accept no liability to any User for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) Our Site or the use of or reliance upon any Content (whether it is provided by Us or whether it is User Content) included on Our Site. 12.1 We exercise all reasonable skill and care to ensure that Our Site is secure and free from viruses and other malware. This includes Our holding company and its subsidiaries. Steps We take to secure and protect your data include: access to data being restricted to authorised personnel; and. Better and more useful experience for you all information in response to your free! Other thames water pension scheme arrangements, bank Account details ( e.g to new joiners but are open to future.! 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